Shopping for someone else and not sure what to get them? Give them the gift of choice with a ROAM LOUD gift card.
Gift cards are delivered by email and contain instructions to redeem them at checkout. Packaging slips do not contain prices.
Our gift cards have no additional processing fees.
Before filing a claim, be sure you’ve checked all exterior doors and other locations where the package could be placed, including the porch, back patio, garage, and any area out of potential weather hazards. You should also check with anyone who might have retrieved the package. If you’re still unable to locate the package please file a claim at ups.com.
Once a claim has been filed, UPS will investigate if the item was indeed delivered. Based on their investigation, if they report that the item was delivered we are not responsible for lost or stolen packages. We can provide assistance if UPS reports item is lost or was not delivered.
The customer assumes all responsibility once a tracking has been issued. If an unclaimed package has been returned back to us, we reserve the right to charge additional shipping costs to mail the package out again. Roam Loud is not responsible for packages that are delayed due to weather such as a natural catastrophic event.